Focal Support

Electrical & Power Requirements

Circuit, outlet, and plug requirements for electricians.

Start here

Installer: Start Here

Pre-job checklist and the full install sequence at a glance.

Safety & Clearances

Required clearances and safety guidelines for every install.

System Setup & Control

Set up Focal Control, your schedule, and control the system from one screen.

Individual Heater Control

Control heaters from the app, with the QR code or its pull string.

Set Up Network

Connect the networking box to enable remote control.

Install Rails

Mount the rails and power them on.

Install Heaters

Install heaters onto the rail.

Assign Heaters

Scan and assign each heater to its slot.

Replace a Heater

Swap a failed heater and assign the new heater to its slot.

Troubleshooting

Get help with issues.

Maintenance & Care

Maintenance and care for your Focal system.

Warranty and Service

How to reach Focal for service and warranty help.